Produced in Partnership with Lucent
"I am very impressed with
Mr. Hermann, I hope to take other courses from him one of the most knowledgeable
professionals that I have met. ( I most benefited from) the ISO OSI overview and his
explanation of the 7 layers. (I also enjoyed) Clive's mini lessons and how he
addressed questions, comments, etc."
"Excellent presence wealth of experiences, willing to offer
opinions (and label them as opinions). The sidelights in this course would be extremely
useful to people who are selling ISDN or planning to sell it Clives vision of
ways to sell ISDN could be extremely important to our future."
"The graphics, the demos, the discussions, and the portion of the
LAN architecture evolution was particularly help to me in understanding and putting
together all the pieces. The more often I attended a Clive instructed class, the greater
is my appreciation for his knowledge and expertise. He brings a non-BOC perspective to our
discussions and miraculously is not in any way condescending to all of us BELL HEADS
"Content was very informative and factual, Clive is a forward
thinking person and is able to take todays data a compile it conceptually with
graphics and animations. He understands where we are going in the future."
What the Executives are Saying!
"Continue to value Clives knowledge of our company & our
competition and his perspective on our relative positions, strengths, weaknesses, etc. -
seems to have vast knowledge - makes us think about marketing & customer perspective.
Important to keep offering this series locally."
Julie West - Ohio Bell
"All of the info is so interesting - all of this class is great!!!
Clive is a superb instructor. He brings to any and all of his classes an outside objective
view that we need to hear and hopefully act on to protect and
Peg Pigman - Ohio Bell
"The entire Network Management Course directly related to my
current assignment. Clive is very knowledgeable in the telecommunications field. His
Ameritech experience and perspectives really help bring the subject
Bonnie Weiner - Ohio Bell
"Clive is very good - his ability to place theory in current
realities is refreshing."
Bill Moore - Ohio Bell
"As usual, Clive does an excellent job. He is very knowledgeable of
the subject matter, he is current & understands Ameritechs business position - I
enjoy his comments regarding the future & opportunities that are possible."
Jim Puflea - Ohio Bell
"Clives knowledge constantly astounds me. Makes distinction
between fact and opinion which is very helpful."
Nancy Driggs - Ohio Bell
"The entire course was of value - its good to hear an outside
experts perception of the future and our strengths and weaknesses. Clive is an excellent
instructor and possesses a high level of knowledge of the business."
John Aulicino - Ohio Bell
"The demos were great; also, the examples of what the world
business community / corporations are doing. Very current info provided in this
course. As before, Clive is very professional & knowledgeable. You are very current in
information! Some of the acronyms are still tough to get a handle on - good that you
devote a section in the book to this."
Kathy Maydak - Wisconsin Bell
"The entire seminar was especially useful, particularly the
overview of Netview. As always, Clives presentation/delivery and knowledge of the
material was excellent. He provided new insite into the subject matter."
Fred Tillman - Wisconsin Bell
"Excellent style - I appreciated the wealth of background and
first hand knowledge and the demonstrations. Excellent balance in the material."
"Outstanding as usual - in all aspects. Keep asking those
Tom Talty - ASI
"I got an excellent feel for the issues facing our industry in the
Data and Network Management areas. Clive is very knowledgeable & energetic in his
delivery. Course preparation and material is very complete and easy to follow."
Jerome Polasky - Wisconsin Bell
Winning With ISDN - An Applications Approach
Presented To Bell Atlantics Top-Selling ISDN Teams
Hermann stimulated opportunity for individual resourcefulness. Global perspective,
potential for ISDN are key to viability of creating a meaningful short and long range,
integrated product plan."
"Wake me up! Shake me! Show me where I have been and where I ought
"Course was the most professional presentation I have been
associated with at Bell Atlantic! Graphics and visual displays were excellent. Course
should be taught over several days to allow for more discussion and time to absorb
"This course should be required throughout Bell Atlantic at the
upper management level - not for the ISDN applications themselves, but for the questions
and considerations it raises concerning our deployment of new technologies. I think it
definitely pointed up our concerns."
"Excellent job! Great integrity. Exceptional understanding of the
environment and the subject matter. Good job of pacing the material to the needs of the
class. Refreshing candor!"
"It is extremely valuable to have an outside source teach this
class. His point of view is informative & refreshing. We need more! Keep him coming on
all of the new technologies."
"Fantastic! - The best aspect is that Mr. Hermann is not
Bell Atlantic. This was critical to the high level vantage point. We need to give him
access to Mr. Seazholtz, et al."
"This course has been much more than I originally expected.
I found Clive more well versed and universal in his knowledge than any Bell Atlantic
instructor I've listened to in 5 years. His knowledge is global and interesting in both
content and delivery. I felt motivated and encouraged to learn throughout the entire
class. I wish we had more instructors of this caliber available to us more often."
"Give me more! This is such a breath of fresh air."
"When does upper management get this? Course ought to be given to
all. We need to see the big picture. Thank You for my chance."
"Mr. Hermann was exceptional!"
"Extremely good presentation. For the first time in many years, an
individual giving a seminar on Telecommunications completely held my attention. Mr.
Hermann was exceptional!"
Broadband Networks and Trends
"This course provided a good basic understanding of SONET, ATM,
etc. Clive is a great instructor and keeps it interesting - and understandable!"
Peg Pigman - Ohio Bell
"All of the material was most useful - material was presented in a
logical sequence. Clive was excellent as usual - Clive always includes very good examples
and explains things in lay terms."
Eloise Wilson - Ohio Bell
"The entire course was useful, especially the overview portion of
how SONET, Etc. will fit in or could fit in to our present network. As usual - Clive does
an excellent job. His oral ability coupled with his technical knowledge provides an
excellent base for presentation of a rather difficult subject."
Jim Puflea - Ohio Bell
"Everything was excellent. It helps to get an idea of the
different perspectives my peers have about the evaluation of our business infrastructure.
Clive gave Another Outstanding Performance!!"
Mile Coles - Ohio Bell
"There is no question that Clive rates high in
presentation/delivery skills, level and knowldege of subject matter, ability to handle
questions effectively, etc. His level of detail is deeper that I require. However, the
questions from others are never outside his range of knowledge."
Fletcher Pereer - ASI
"Metropolitan Area Networks, Frame Relay, Cell, SMDS & Fiber
to the Curb were most fascinating. Clive Hermann: Excellent presentation, good explanation
of complex concepts - analogies & stories helpful, knowledge of AIT
position is helpful."
Barb Hykes - Ohio Bell
"The insight into whats happening in the Broadband Arena was most
useful. Always enjoy Clives perspective on whats happening re: technology &
competition - makes me thyink differently, broadens by thinking. Still feel he is
excellent. Presentation technology he uses is superior to straight slides and other
methods used in previous sessions. I hope that our 4th/5th levels are also getting this
information. We need a way to socialize this info (and add to it) on an on-going
Julie West - Ohio Bell
Mastering Data Communications
"The explanation of the ISO/OSI layers was most useful - have been
hearing the terminology for a while - class offered a great deal of information - ISDN
insight was also extremely helpful. Clive is very knowledgeable - good insight into
telecommunications busienss - he did a great job keeping the interest of his audience.
More important, he sent us back to the office to think about where we need to go & how
we can get there."
Mary Kapa - Michigan Bell
"Everything was explained at an understandable level. Everything
was Excellent! Ive never said this about any class before!"
George Adams - Michigan Bell
"Clive has a good challenging style. Thought provoking,
articulate, knowledgeable. Overview material was excellent and at the right level of
Richard Miller - Michigan Bell
"Excellent on All Accounts!!! Thanks Clive."
Brien OShell - Michigan Bell
"The course met all of my expectations. I felt the use of graphics
and animations significantly contributed to its attractiveness. Clive was splendid.
Presentation style was fine - knowledgable and encouraged participation. Nice Job!"
"Perfect presentation - I finally understood all of the terms.
Clive was excellent. Good style, knowledge, provacative & easy to understand and
Douglas Jeremy - Michigan Bell
"Clive gave an excellent presentation, well prepared, clear
instructions were presented. Clive is an outstanding instructor. The entire course was
Theodore Ferguson - Michigan Bell
"Clives overview of the future networks and the potential
applications was most useful. He is obviously very informed on the industry, its past, its
direction and how to take advantage of the future. Very good at conducting group
Chris Charron - Michigan Bell
"Clives ability to conduct interactive dialogs is
astounding. He appeared to have knowledge of the subject matter in excess of mine by some
undetermined multiple. (I am a subject matter expert). Questions were handled extremely
Jim Lehman - ASI
"I got a complete understanding of the OSI Model and an
understandable evaluation of communications protocols with description of future
directions. Good explanation of the fit of ISDN. Clive did an extremely
effective job of conveying fairly technical information in a manner that could be
understood by non-technical people. He effectively used analogies to clarify points to
ensure student understanding. Good pace, obviously well versed in subject matter.
Steve Roberts - ASI
"This class was excellent all around. I cant wait for the
Tom Talty - ASI
"The content was right on target - filled a big void in our
knowledge. Clive is very knowledgeable - current - thought provoking style - Good for
Doug Lattner - ASI
"The building-block approach to understanding Data Comm was most
helpful - first time I really understood it. Clive has a vastly superior knowledge."
Richard Peldo - Wisconsin Bell
"This course was a good overview of all of the subject
matter - good detail. Pace moves fast but is the appropriate speed. Good overall level of
detail. Overview of exactly what I needed the most. Clive is extremely effective. Well
prepared. Flexible to discuss class initiated questions & pull us back on course
gently, yet effectively. His experience is very very helpful."
Robert Reynolds - Michigan Bell
"Clives knowledge, opinions and perspectives about standards
telecommunications & data processing was very insightful. Clive is excellent! He
covered a topic that could be very dry (OSI) in a very stimulating and thought provoking
manner. All MBT SUMIT should hear this!!!"
Joyce Wade - Michigan Bell
"Clive is very well informed in all areas, innovative thinker,
good communicator - captured and kept my interest throughout class (not an easy
Helen Brooks - Ohio Bell
"Excellent! Amazed at his ability to discuss all aspects in great
detail and with a great deal of knowledge about Ameritech and our competitors
Charron Cox - Ohio Bell
"Ive had many of these basics before, but Clive does a great
job of linking macro marketing/business issues with technologies. Ive never had a
course this good before in our company. The interaction in this environment between
students was also very important. Were all seeing through our various customers, the
micro roots of these macro issues. This course (in my opinion) is critical for market
plans and market & product managers. Ideally they would be in a class with field
employees to hear what they are experiencing in the field. I would also recommend a
variation of this course to my senior managment. The CEO, and Senior VP should also
attend. I believe this would be very helpful in understanding the competitive challenges
Steve Cimelli - SNET